Returns & Exchanges

At Wilfa, we stand behind the quality of our home appliances and offer a 30-day return window to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging and in unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Log into your account or use our guest portal to enter your order number and email address to start the process.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided by our system and securely attach it to your original shipping box.

• 3.
  Ship the Appliance

  Drop off your package at any authorized carrier location, ensuring all original manuals and accessories are included inside.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will process your refund to your original payment method within 5-7 business days.